MinStore Shipping Policy
1. Shipping Coverage
MinStore ships electric vehicle (EV) spare parts to customers across India. We are continuously expanding our shipping network to serve more locations.
2. Processing Time
Orders are processed within 5-10 business days after payment confirmation.
Custom or special-order items may require additional processing time.
Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Methods & Delivery Time
We offer multiple shipping options to suit your needs:
Standard Shipping: [3 to 5 business days]
Express Shipping: [1 to 2 business days]
4. Shipping Charges
Shipping costs are calculated at checkout based on weight, dimensions, and destination. Free shipping may be available for orders above a certain value.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or WhatsApp. You can track your order through our website or the courier’s tracking portal.
6. Customs, Duties & Taxes
For international orders, customers are responsible for any customs duties, taxes, or import fees required by their country’s regulations.
7. Damaged or Lost Shipments
If your package arrives damaged, please contact our support team within three days with photos and details.
If your order is lost in transit, we will work with the courier to resolve the issue. Please allow Five days for investigation.
8. Address Accuracy
Ensure that your shipping address is correct before placing an order. Minstore is not responsible for delays or lost shipments due to incorrect or incomplete addresses.
9. Returns & Exchanges
For details on returning a product, refer to our Return Policy [link to return policy if available].
10. Contact Us
For any shipping-related inquiries, reach out to us at [support@minzharge.com/+91 9150759997].
MinStore reserves the right to update this policy at any time without prior notice.